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Getting Started

Consultation

Let’s set up a 15-20 minute free consultation call. Consultations are a great way for us to learn a little bit about each other and see if we’re a good fit. I’m not everyone’s cup of tea, and my guess is you aren’t either! Let’s talk to make sure we vibe and to make sure that my skillset matches your needs.

 

Consultations give you a chance to let me know a little bit about yourself and about why you’re seeking therapy now. It’s also a great opportunity to ask me questions that might help you make the best and most informed decision possible.

 

At the end of the call, if it feels like a good fit to both of us, we can get something on the books. If it doesn’t feel like a good fit, or if you’re searching for something that’s outside my scope of practice, I can provide referrals to my colleagues who might be a better fit or specialize in what you’re seeking.

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Rates & Length

Individual therapy sessions are typically 50-minutes.* 

Couples therapy sessions are typically 90-minutes. 

 

Base price for sessions is $185/50-minutes & $285/90-minutes. Sessions that fall outside of these times are prorated. If you’re interested in a different session length, please let me know and we can discuss it. 

 

Any additional work, such as letters, consultation with lawyers, doctors, etc. will be discussed ahead of time and billed at this rate. You will never receive a surprise bill!

 

*I understand that sometimes life happens and we find ourselves in a financial situation that leaves little room for anything outside of basic survival. I don’t want finances to be a roadblock to getting the services you need. Therefore, I have several sliding scale spots in my practice for those that might need one. To inquire about a sliding scale spot, please email me.

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Payment, Insurance & Superbills

Payment is due at time of service. I take credit cards, HSAs, or cash. I 100% support insurance coverage of mental health services and want you to maximize your benefits. At this time, I am in network with Premera Blue Cross Blue Shield. You are responsible for meeting your deductible and co-pays. I will verify your eligibility prior before our first session. It is your responsibility to update me on any changes to your insurance plan. If your insurance does not cover services  due to a change on your end, you are 100% responsible for the full bill of services provided.

 

If you have another insurance provider and would like to use your health insurance benefits, I am happy to provide you with a superbill to submit to your insurance company for reimbursement. To do this, before we begin working together you’ll need to contact your insurance company and see what they reimburse for out of network providers so you can budget accordingly. The code for hour long sessions is 90837. Once we start working together, for each session you’ll pay me at time of service. At the end of each month I’ll create a superbill for you submit to your insurance company with all of the required information. The insurance company will then reimburse you once the claim is processed. **This does require clinical diagnosis and we will go over the pros/cons of diagnosis for your specific situation as well as the diagnosis. 

 

I understand that therapy is an investment in yourself, and access to good services can be costly. If you find yourself in a financial situation that makes therapy cost-prohibitive, please inquire about a sliding scale spot. Therapy should be accessible to all, regardless of our socio-economic positions.

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In-person & Telehealth

I offer both in-person and online therapy sessions. I worked in both formats long before COVID and I will continue working in both after the immediate health crisis has subsided. As with all things, there are pros and cons to both formats.

 

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In office sessions:

My office is located off Tutor and Arctic, in Anchorage, Alaska. It is a first floor office and mostly accessible. Please note that you’ll have to go through two doors (main building door and main office door). Neither of these doors have an automatic open option. If you need assistance accessing the office, please let me know ahead of time and I will gladly meet you outside to assist.

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Online therapy sessions:

For those who prefer telehealth, we will meet using a HIPPA compliant video conferencing tool in Simple Practice, the client portal. You will receive an email with a unique link prior to our first session as well as some helpful tips & tricks to make the session more comfortable and secure. If we have any technology glitches, I will try rebooting the session or offering a few work-arounds. If we’ve exhausted all of the work-arounds, we may have to finish the session via a phone call. That is a last resort though and does not happen often.

 

** Online therapy is not recommended for anyone actively suicidal, currently experiencing severe depression, or participating in self-harm behaviors. 

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Booking Session

Text me at 720-340-8389 or email me at windingpathcounseling@gmail.com to schedule a free 20-minute consultation or to get your first session on the books!

Pros of In-Person Therapy

Cons of In-Person Therapy

  • You get to be in a neutral setting.

  • There’s an added layer of privacy. You don’t have to worry about partners, parents, roommates, or kids hearing you or interrupting your sessions.

  • You’re able to share space with someone whose goal is to support you in your process and with your emotions. For some clients it’s helpful knowing someone is sitting with you when you dive deep, and can be a tether to help you swim back to the surface.

  • You get out of the house. In this day and age, we sometimes need reasons to get out of the house and make time for ourselves.

  • You have to wear ‘hard pants.’ While you always need to be appropriately dressed for therapy and keep your bits covered, no jeans are needed in telehealth. And who doesn’t want to do therapy in their jammies?!

  • One word: Commuting. It takes time driving to and from appointments. And in the winter, you don’t have to have the added burden of warming the car, shoveling the driveway, and sliding through icy intersections.

  • Your pet can’t join the session. *Service animals are always welcome.

  • My couch probably isn’t as comfy as yours.

Pros of Telehealth Therapy

Cons of Telehealth Therapy

  • No commute! Let’s face it, COVID taught us all how much time it takes getting to and from places. Telehealth allows more time to do other things.

  • Flexibility. While I need to know where you’re physically at, you can do therapy from almost anywhere in the state.

  • Comfort. You can do therapy from home, with your special blanket, and in your comfy pants (appropriate clothing is always required, hard pants are not).

  • Your pets can join!

  • Privacy can be a concern for folx, especially those working on relational issues with someone they share space with.

  • Internet connection can suck! Sometimes technology happens and it can impact a session or interrupt a process.

  • You don’t get in-person contact from sitting together in the same room.

  • Some people find it hard to dive deep, emotionally process, and then log off.

Winding Path Counseling Center Logo with Title Only.png

Heather Caldwell, MA, LPC

Text me: 720-340-8389

Serving Alaska & Colorado Clients

741 Sesame St. Suite 1B

Anchorage, AK 99503

©2022 by Winding Path Counseling Center, LLC

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